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Job description:
Role Code: AM020AE
Job Title: Account Manager/Director
Hours: 40 hours per week (Monday - Friday, 9:00 AM - 6:00 PM)
Job Type: Full-time, hybrid (London, UK)
Responsible for: Managing & Growing Client Accounts
About Amphin
Amphin is a full-service digital marketing agency offering a wide range of services, including video production, web development, graphic design, SEO, social media management, and more, to help businesses thrive online. We are looking for a talented Account Manager/Director to join our team and drive results by working closely with clients.
Job Summary
Are you a results-driven professional with a passion for client relationships? As an Account Manager/Director at Amphin, you will manage a portfolio of clients, develop tailored marketing strategies, and collaborate with cross-functional teams to ensure client success and satisfaction.
Hiring Process & Policy
I. Applications are accepted via email at hr@amphin.com.
II. No applications will be considered via LinkedIn messages or direct communication.
III. Relevant applications will be reviewed, and shortlisted candidates will be contacted.
IV. Interviews
- 1st Round: Virtual screening interview via Google Meet
- 2nd Round: In-person interview
Important Note: Candidates must be authorized to work in London, UK, and currently reside in the UK.
Join our team and make an impact in the digital marketing space with Amphin!
Responsibilities:
I. Account Management: Manage existing client portfolios, ensuring client satisfaction and exploring new business opportunities.
II. Client Relationships: Build and maintain strong, long-term relationships with clients, serving as a trusted advisor on marketing strategies.
III. Strategy Development: Develop and implement customized digital marketing strategies tailored to client needs and goals.
IV. Collaboration: Work closely with the creative, technical, and product teams to ensure flawless execution of campaigns and projects.
V. Client Presentations: Lead client presentations, discussions, and regular updates, providing insights and recommendations.
VI. Tracking and Reporting: Monitor key metrics such as ROI, customer satisfaction, and campaign success, and use data to improve outcomes.
VII. Industry Knowledge: Stay updated on the latest marketing trends and tools, leveraging this knowledge to enhance client campaigns.
Learning & Development Support
- Access to continuous professional development and training courses in marketing
- Exposure to the latest tools and strategies to enhance client management
- Support from a collaborative, knowledgeable, and creative team environment
Preferred Qualifications:
Technical Skills Requirements
- Minimum of 2 years of professional experience in marketing, preferably in client-facing roles
- Excellent client relationship management skills
- Understanding of digital marketing strategies, including SEO, SMM, PPC, branding, and content development
Marketing Skills Requirements
- General knowledge of digital marketing and creative business:
- Branding
- Web Design & Development
- Social Media Marketing
- SEO
- Copywriting
- Content Creation
Soft Skills Requirements
- Strong communication and presentation skills
- High emotional intelligence and client empathy
- Solid time-management and attention to detail
Academic Requirements
- A degree in business, marketing, media, communication, or a relevant field